LEGAL & COMPLIANCE FRAMEWORK

Privacy Policy

Effective & Last Updated: August 15, 2026

Our Core Privacy Commitment

At Infinity Nest Data Analytics, we respect your privacy and treat all customer inquiries, proprietary datasets, CRM architectures, and business intelligence files with strict confidentiality. We do not sell, rent, or monetize your personal or business data to any third party.

100% Confidentiality & NDA

Zero Data Reselling

Global DPDP & GDPR Compliant

01Who We Are & Scope of Policy

This Privacy Policy applies to the website, digital portals, and technology consulting services operated by Infinity Nest Data Analytics (“Infinity Nest”, “we”, “us”, or “our”), registered in Tamil Nadu, India (Serving Clients Globally).

This policy explains how we collect, store, protect, process, and transfer information when you visit our website (https://infinitynest.in or local mirrors), communicate with our engineering team, submit project inquiries, or engage our services including Custom CRM Software Development, Power BI Dashboards, WhatsApp Automation, MIS Systems, Web Development, and Cloud VPS Hosting.

02Information We Collect

We only collect information that is strictly necessary to evaluate your requirements and deliver engineering solutions:

A. Information You Voluntarily Provide

Contact Details: Full name, official email address, phone number, and WhatsApp number.
Company Information: Organization name, industry vertical, and operational scale.
Project Scope & Inquiries: Service category selected, workflow descriptions, dataset formats, and specific development needs.

B. Client Data Shared During Active Engagements

During custom CRM configuration, Power BI modeling, or MIS architecture, clients may share data schemas, operational spreadsheets, database connection strings, or API tokens. All such data is protected under bilateral Non-Disclosure Agreements (NDAs) and isolated in encrypted repositories.

C. Technical & Device Telemetry

Standard browser metadata such as IP address, operating system, browser type, referring URL, and page timestamps may be logged automatically to safeguard server infrastructure against DDoS attacks and malicious bot activity.

03How We Use Your Information

We process personal and technical data for lawful, specific business purposes:

Inquiry Fulfillment: To analyze project briefs, generate architectural proposals, and formulate accurate quotations.
Direct Communication: To respond via email, phone, or WhatsApp regarding your submitted consultation requests.
Contractual Execution: To develop bespoke CRM databases, build DAX formulas in Power BI, deploy WhatsApp webhook bots, and provision dedicated VPS environments.
Infrastructure Security: To detect, prevent, and mitigate spam submissions, server vulnerabilities, and unauthorized access.

04Data Protection, Security & Confidentiality

We implement enterprise-grade technical and organizational security controls to safeguard data integrity:

🔐 TLS/SSL End-to-End EncryptionAll website interactions, contact form transmissions, and API calls are encrypted using 256-bit TLS encryption protocols.

🛡️ Strict Access RestrictionsOnly authorized engineering personnel assigned to your project have strictly scoped access to project databases.

📄 Bilateral Non-Disclosure (NDA)We execute formal Non-Disclosure Agreements prior to reviewing proprietary company data or sensitive spreadsheets.

⚡ Sanitization on DeliveryRaw testing databases and sample files are securely purged upon project handoff and signoff upon client instruction.

05Third-Party Sub-processors & Service Providers

To maintain high uptime, instant message delivery, and reliable cloud operations, we partner with verified infrastructure vendors:

Web3Forms & Cloudflare: For encrypted contact form dispatch, DDoS mitigation, and anti-spam verification.
Meta WhatsApp Cloud API: For automated chatbot routing and official messaging gateway integrations.
Microsoft Power BI Service: For enterprise report hosting within the client's designated Microsoft 365 / Azure tenant.
Tier-3 Cloud Hosting & VPS Datacenters: High-performance NVMe cloud nodes located in secured data facilities.

Each sub-processor is bound by strict confidentiality and data processing agreements that prohibit the use of your data for any unauthorized purpose.

06Data Retention Policy

Inquiry Records: Contact form submissions and general communication logs are retained for up to 12 months to facilitate continuity in project discussions.
Active Client Project Records: Deliverables, configuration code, and invoices are maintained for the duration of the active agreement plus 3 years for legal, accounting, and tax compliance under Indian regulations.
Right to Deletion: You may request early permanent deletion of your inquiry logs or testing records at any time by contacting our data protection desk.

07Your Legal Data Rights

Under applicable data protection laws (including the Digital Personal Data Protection Act DPDP and the European General Data Protection Regulation GDPR), you possess the following rights:

Right to Access: Request a copy of personal information we maintain about you.

Right to Rectification: Request correction of incomplete or outdated data.

Right to Erasure: Request permanent removal of your information from our active databases.

Right to Withdraw Consent: Opt-out of any non-essential communications at any moment.

08Cookies & Tracking Technologies

Our website uses only strictly necessary session tokens and local storage preferences (such as remembering your Dark Mode preference). We do not load intrusive third-party behavioral ad trackers or cross-site fingerprinting scripts.

09Governing Law & Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act (DPDP), without regard to conflict of law principles. Any legal proceedings shall be subject to the exclusive jurisdiction of the competent courts in Tamil Nadu, India.

10Contact Us Regarding Privacy Concerns

If you have any questions about this Privacy Policy, wish to exercise your data rights, or request an NDA prior to discussing a project, please reach out to our privacy desk:

Email: inda.serviceprovider@gmail.com

Phone / WhatsApp: +91 9344380160 / +91 7550218180

Entity: Infinity Nest Data Analytics · Location: Tamil Nadu, India (Serving Clients Globally)